Total Insurance Agencies was founded in 2006 by Rex Chapman as he saw an opportunity to offer a high quality level of personalised insurance to the Transport Industry.
Having owned his own transport businesses for over 30 years, the transition to a transport and mobile plant insurance specialist was a natural choice. During his transport business years Rex experienced first hand the importance of the correct insurance and a good insurance agent.
TIA was initially established as an Authorised Representative with National Transport Insurance (NTI). In 2017, TIA became an Authorised Representative of Resilium Pty Ltd and Resilium Insurance Broking Pty Ltd. This enabled TIA to offer a full suite of insurance products including transport, business, and personal products.
We have offices based in South East and South West Queensland and provide services to clients all over Australia.
Our dedicated team have over 35 years combined insurance and transport experience. We pride ourselves on offering the highest quality service to all our clients.
Use the drop down list to learn more about our Total Insurance Agencies team members.
Based in our Strathpine office, transport has always been a part of Rex Chapman's life. He has been involved directly as a local and long haul owner/driver and also as a small fleet operator for over 30 years. Rex knows and understands firsthand the issues and pressures that business owners face today, he also knows the value of having the right insurance.
During his career, Rex has also spent time on the boards of the Queensland Trucking Association, the Australian Trucking Association and the Chartered Institute of Transport. His love of the transport industry is genuine, and it’s been passed on to the next generation of Chapman’s with Rex’s son who is now a driver for a national transport company after spending several years as an owner/driver.
Rex’s daughter Loretta Hartley is also involved in the transport industry as a director of Total Insurance Agencies.
In 2015, Rex was awarded the National Transport Insurance (NTI) Roadteam Member of the Year award. 2019 saw Rex awarded the Queensland Trucking Association prestigious Industry Excellence Award for his contribution to the transport industry. Rex was also a finalist for the 2020 Australian Trucking Association Outstanding Contribution to the Trucking Industry.
Rex specialises in heavy motor and mobile plant insurance and associated products (public liability and freight).
Based in our Roma office, Loretta has always been involved in the transport industry, she joined Total Insurance Agencies in 2013, with a background in personal injury insurance, safety and human resources. Loretta has worked across a variety of industries including small and medium businesses as well as local and state government agencies.
Loretta has been a part of the road transport industry her whole life. Her father Rex Chapman also a Total Insurance Agencies Director, has clocked over 30 years in the transport industry. During her formative years Loretta worked in the family transport business so understands all aspects of a transport operation. Loretta has lived in Western Queensland for a number of years and has driven many of the outback roads that transport freight around the country.
Loretta has over 7 years experience in heavy motor and mobile plant insurance and can also assist with your general insurance (business or personal) requirements.
Linked In Profile : Lauren Mason
Based in our Strathpine office, Lauren has grown up around trucks, with her father, TIA Director Rex Chapman owning trucks for over 35 years.
Starting with TIA in 2020 Lauren comes from a customer service background, with her most recent position assisting people with vision impairments become independent.
Lauren is currently undertaking her Tier 1 Insurance Broking Certificate and assists Rex and Loretta with the management of existing clients.
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